If a repair cannot be carried out on-site, our service technicians will organise for the machine to be picked up and transferred to our workshop.
Service call: 9574 0444
Please note: e-mails are monitored between the hours of 08:30 am to 17:00 Monday to Friday
We aim to attend all breakdowns within 1-5 days of the call being logged (excluding weekends). Priority will be given to contract customers.
Please have the following information ready to hand before you contact us to ensure that our technicians are as prepared as possible upon arrival:
- Machine Model
- Machine part number
- Machine Serial Number
- Detailed description of the problem
- Site Contact
- Purchase Order No.